You can access Business Manager remotely if your organisation sets up an appropriate remote access method. The available options vary in cost, setup effort, and performance, and your organisation must choose the approach that best fits its needs.
Option 1: Hosted access (Citrix / Entrust)
This option moves Business Manager to a third‑party hosted environment.
How it works
You access the system over the internet using a web‑based or remote client.
You can log in from any laptop or computer with a stable internet connection.
Key points
Performance depends on your internet connection.
Security is managed by the hosting provider.
Each user requires a separate licence.
This option involves an additional cost per user.
This approach suits organisations that want centrally managed remote access without maintaining their own server..
Option 2: Windows Remote Desktop (RDP)
Windows Remote Desktop lets users connect to an on‑premise server or main computer remotely.
How it works
Users remotely connect to the server or main PC where Business Manager is installed.
Windows includes this feature at no additional cost.
Key points
Your IT team must configure and maintain the setup.
The server or PC must stay powered on and accessible at all times.
Multiple users require parallel access configuration.
Incorrect session handling can cause user limit exceeded issues.
Security, reliability, and maintenance are fully managed internally.
This option suits organisations with internal IT resources and existing hardware.
Option 3: Other remote access tools (not recommended)
Examples include tools such as TeamViewer or LogMeIn.
Considerations
These tools are third‑party products.
They may require additional licences or subscriptions.
They typically mirror a single desktop session rather than providing multi‑user access.
Your organisation decides whether these tools meet its security and operational requirements.
