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Create a new group

In this article, we explain how to create a new group and how to exclude that group when allocating visits.

Written by Emma Ianson

You can create groups to organise workers, control visibility, or manage specific scenarios, such as placing temporary or inactive workers into a separate group.

To create a new group, follow these steps:

  1. Click Settings, then click Group.

    📌 Note: If you can’t see this option, log in using a supervisor account.

  2. In the bottom‑left corner, click Add.

  3. Enter a name and description for the group.

  4. Click OK.

  5. Restart Business Manager.

The new group is now available in all group‑related fields.


Make workers in a group inactive during visit allocation

If you want workers in a specific group to be excluded when allocating visits, follow these steps:

  1. Open the Suitable Worker Search window.

  2. Click Active.

  3. Right‑click the filter, then click Properties.

  4. Add the following parameter: Groupref <> Inactive AND.

  5. Click OK.

Workers in the specified group no longer appear when allocating visits.

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